Privacy & Communications Policy

Effective Date: January 13, 2026

This Privacy & Communications Policy explains how CRE Consult, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal information submitted through CREConsult.net (the “Website”), including how we communicate with you by SMS/text, email, and phone.

1. LEGAL ENTITY & AFFILIATION

This Website is operated by CRE Consult, Inc. Randolph Taylor is a licensed real estate professional. For all privacy and data processing purposes, CRE Consult, Inc. is the legal Data Controller.

2. INFORMATION WE COLLECT

We may collect the following information when you submit a form, contact us, or communicate with us:

Name
Email address
Phone number (optional unless otherwise stated)
Property details you provide
Message content and communication history
Technical data such as IP address, browser type, device type, and basic analytics

3. HOW WE USE YOUR INFORMATION

We use the information you provide to:

Respond to your inquiry
Schedule calls, meetings, or property showings
Provide information you requested about services, valuation insights, or sale strategy
Provide customer support related to your request
Improve Website performance and user experience
Maintain internal records and compliance documentation

We do not sell your personal information.

4. SMS/TEXT MESSAGING CONSENT & TERMS

If you choose to opt in, we may send SMS/text messages to your mobile number.

4.1 How You Opt In

You opt in by providing your mobile number and checking the SMS consent box on a Website form (such as our contact form).

4.2 Purpose of SMS

SMS is used only for 1:1, conversational communication, including:

Responding to property inquiries
Scheduling or confirming calls/showings
Providing customer support related to your inquiry

4.3 No Mass Marketing / No Cold Outreach

We do not send mass marketing texts, automated bulk messages, or cold outreach SMS campaigns.

4.4 Message Frequency and Rates

Message frequency varies based on your request (typically 1–4 messages per month)
Msg & data rates may apply

4.5 Opt-Out and Help

Reply STOP to opt out at any time
Reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

5. MOBILE INFORMATION NON-SHARING (SMS COMPLIANCE)

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. EMAIL COMMUNICATIONS

If you provide your email address, we may send emails related to:

Your inquiry
Market updates, property listings, or relevant brokerage information you may find useful

Marketing emails will include an unsubscribe option.

7. PHONE CALLS / VOICE COMMUNICATIONS

If you provide your phone number, we may contact you by phone regarding your inquiry, scheduling, or related customer service.

8. DATA SECURITY & RETENTION

We use reasonable administrative, technical, and physical safeguards to protect your information.

We retain records as required for legitimate business purposes and compliance, including maintaining real estate transaction-related records consistent with applicable regulations and standard industry retention practices.

9. YOUR RIGHTS

You may request to:

Access your personal information
Correct inaccurate information
Request deletion where applicable

To make a request, email: rtaylor@creconsult.net

10. ACCESSIBILITY

We are committed to digital accessibility. If you experience difficulty accessing content, contact us at rtaylor@creconsult.net for assistance.

11. CONTACT INFORMATION

CRE Consult, Inc.
Email: rtaylor@creconsult.net
Website: https://creconsult.net/